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Zoi and her team were polished, professional and very easy to work with. We sold our home fast (in just over 48hrs) with multiple offers. She was knowledgeable, firm but kind, and has been able to navigate a few tricky scenarios with grace, humour, and confidence. From our first meeting to staging and listing...we could not have managed this process without her. We have been so very happy...we highly, highly recommend her!Andrea Lynn
I contacted Zoi Ouzas in order to help me put a lease in place for a property that I had purchased in Grimsby. I liked the fact that she was from the area itself and after our first conversation I knew that I had made the right choice. From start to finish Zoi and her team were amazing. I'm in the Customer Service industry and expect excellent service which is what I received! It was evident that they value the customer. The transaction was quick and seamless. They [the tenants for my property] are a lovely couple and I feel very comfortable having them as the tenants. I hope they enjoy it. They told me they were thrilled to sell their home so quickly and, like me, they said you and your team are wonderful! So you have made two clients very happy. I look forward to recommending Zoi and her team to othersMarcella
I found Zoi and Tracey to both be lovely and easy to work with. Both knowledgeable and very attentive to our needs. We are both satisfied with the outcome and I won't hesitate to contact Zoi if we decide to sell again at some point.Marlene & Peter
We enlisted Zoi and her team to sell our home. After meeting with her there was no doubt she would do so, her warm and giving personality and her professionalism are second to none. The entire process from start to finish was so very interesting. Never before had we dealt with a real estate agent and team of such high caliber! She always answered inquiries in a timely fashion. It was a life lesson.Andrew & Debra
We just wanted to say how great Zoi is - you have looked after us so well. Bill and I were talking today and we know whoour realtor will be if we need one again down the road. Thank-you again!Bill & Kelly
Dear Zoi, Kate and Bethany, As you well know, we as sellers have totally appreciated you and your team's unprecedented efforts. Firstly, in the persistence you showed in continuing to promote the property, but even more so during the unbelievable lengthy, frustrating and costly closing, none of which was in any way related to your great work. You stood by us all the way! If at any time in the future we find ourselves in need of your services, be assured, we would seek you out at our earliest. We do hope to drop by when we are back in Niagara.W&D
It was a wonderful experience working with you again. It was great to get the excellent advice I got throughout, the staging done so beautifully, the consistent feedback about where things were at and the patient stepping through of all the paperwork when the condo sold so quickly. I would (and do) highly recommend your team.Cathryn
We had the good fortune to first deal with Zoi and her team 10/11 years ago when we moved from Burlington, and have kept in touch ever since. Our experience with Zoi, Tracey and the team has been excellent! We would highly recommend them for any real estate transaction at any time! Their staging was 'out of this world'! We feel that it went a great distance to sell our home. No question about it.Bud & Barbara
Having worked with Zoi on the seamless sale of our property several years ago. Zoi and Tracey and the team have showed incredible professionalism and extreme patience with our current search. Each and every call is always a pleasure and filled with useful information. We highly recommend any one looking to buy or sell to give them a call. Zoi, Tracey, Kate and Bethany will never disappoint.David & Edith
We recently put our home on the market. As seniors, we were somewhat worried about this staging and selling process.
Thanks to the team of Zoi and Tracy this became a rather painless process. Their expertise, professionalism and thoughtfulness were much appreciated. Questions, comments and phone calls to their office team were also handled very efficiently.